Legal · Email preferences

Email unsubscribe

Version 1.0 Effective April 1, 2026 Applies to paymullet.com and the Merchant Dashboard

Plain-English summary

Submit the form below to unsubscribe from PayMullet marketing email. We honor unsubscribe requests within 24 hours, well inside the 10-business-day limit required by CAN-SPAM. You will still receive transactional email (receipts, deposit notices, password resets, security alerts, fraud warnings) unless you close your account — those are not marketing and are required to operate your account.

Clicked an unsubscribe link? If your email address is passed in the URL, it will be pre-filled below. Just click Unsubscribe — no login required.

Unsubscribe form

What happens next

  1. We suppress your address in our outbound marketing platform within 24 hours.
  2. We send one final confirmation email titled “You’ve been unsubscribed”. This is not marketing — it is required by CAN-SPAM so you have a receipt.
  3. The suppression is permanent. Even if a sales rep tries to add you back manually, our platform blocks the send.

Transactional email you will still receive

Unsubscribing from marketing does not stop transactional email because those messages are legally required or operationally critical:

  • Receipts, deposit notices, funding summaries
  • Password resets and security codes (2FA)
  • Fraud alerts and chargeback notifications
  • Statement-of-account, 1099-K issuance, and other tax/legal notices
  • Notices of material changes to the Terms, Privacy Policy, or fee schedule
  • Service outage and scheduled maintenance alerts

To stop these, you must close your merchant account. See the Terms of Service for the account-closure process, final-settlement timelines, and any reserve-release schedules.

Subscribing again

Change your mind? Re-subscribe from our homepage footer or by logging in and toggling your email preferences in the Dashboard.

CAN-SPAM, CASL, and your rights

This form satisfies the opt-out mechanism required by the CAN-SPAM Act of 2003 (15 U.S.C. §7701 et seq.), Canada’s Anti-Spam Legislation (CASL), the UK Privacy and Electronic Communications Regulations (PECR), and the EU ePrivacy Directive. If you believe we have not honored your unsubscribe within the legally required window, email privacy@paymullet.com or file a complaint with your national data protection authority.

Contact

Email: privacy@paymullet.com. Mail: PayMullet, Attn: Data Protection Officer, 568 Broadway, Suite 702, New York, NY 10012.